Terms of Use

These Terms of Use govern your access to and usage of our website platform, including all page browsing, content viewing, product browsing, order placement, transaction behavior, resource acquisition and all other platform-related usage behaviors. This usage specification is formulated to standardize platform operation rules, maintain a safe, orderly and standardized browsing and shopping environment, and protect the legitimate rights and interests of all platform users. All users who visit, browse and use this website shall be deemed to have fully understood and unconditionally accepted all the contents of these Terms of Use.
All services provided by the platform are oriented to individual users who pursue creative life, family users who carry out parent-child creation, teachers engaged in aesthetic education teaching and other legal platform users. Users shall use the platform services in a standardized, legal and appropriate manner, and shall not use the platform for any improper, illegal or non-compliant behaviors. We reserve the right to adjust service permissions and restrict user access for any behavior that violates platform usage specifications.

1. Platform Service Description

Our platform is a professional creative art service platform focusing on art supplies, DIY craft products, creative coloring resources and educational creative materials. We provide users with standardized product display, independent online ordering, global delivery service, professional after-sales guarantee and rich creative resource sharing services. All platform functions are designed for users’ daily creative creation, family leisure entertainment and classroom aesthetic education teaching scenarios, aiming to provide users with convenient, high-quality and cost-effective creative service support.
We will continuously optimize platform functions, update product categories, enrich creative resources and upgrade user experience according to user usage needs and market iteration. We guarantee the normal operation of the platform under conventional network conditions, but do not promise that the platform will be in an uninterrupted, error-free and completely stable operating state at all times. Temporary service interruption or function failure caused by routine maintenance, system upgrade, network fluctuation and other objective factors belongs to the normal operation range of the platform.
All product information, resource content, text description, picture display and parameter labels published on the platform are for user browsing and reference only. We try our best to ensure the authenticity and accuracy of all displayed content, and modify and adjust inaccurate information in a timely manner. All physical products are subject to the actual delivered items, and all online creative resources are subject to the latest updated content on the platform.

2. User Behavior Specifications

When using all services of the platform, users shall abide by standardized usage rules and bear independent responsibility for all their browsing behaviors, operation behaviors and transaction behaviors. Users shall not use the platform to publish, disseminate or transmit any inappropriate, abusive, discriminatory, illegal and harmful information, and shall not use the platform to carry out commercial speculation, illegal transactions, malicious attacks, information theft and other behaviors that damage platform operation and other users’ rights and interests.
Users shall not illegally invade the platform system, tamper with platform data, steal platform resources, interfere with platform normal operation, or use plug-ins, tools and other improper means to conduct batch operation, malicious orders and other abnormal behaviors. For any abnormal operation behavior that violates platform rules, we have the right to cancel the user’s order qualification, restrict platform access permission, and retain the right to pursue relevant responsibilities.
Users shall ensure that all information registered, filled in and submitted on the platform is true, legal, valid and complete, including personal basic information, recipient information and contact information. Users shall independently bear all risks and losses caused by false information, wrong information and overdue unupdated information. At the same time, users shall properly keep their platform access permissions and personal account information, and be responsible for all operation behaviors under their own account.

3. Intellectual Property Rights Statement

All text content, picture materials, graphic design, page layout, copywriting description, resource templates and creative works displayed and updated on the platform are protected by relevant intellectual property rules. All platform content is independently sorted, designed and updated by our team. Without our explicit permission, no user or third party may copy, reproduce, modify, disseminate, commercially use, reprint or plagiarize any platform content in any form.
The downloadable and printable creative resources provided by the platform are only for users’ personal daily creation, family entertainment and classroom teaching non-commercial use. Any unauthorized commercial secondary development, secondary dissemination and commercial sales of platform resources are strictly prohibited. Users shall abide by intellectual property specifications during use, and shall independently bear all legal liabilities for any intellectual property infringement behaviors caused by personal improper use.
All trademarks, logos and visual elements displayed on the platform belong to the platform. No individual or institution may use or imitate them without authorization. We will strictly protect our independent intellectual property rights and maintain the standardized and orderly development of the platform.

4. Transaction Service Rules

All product transactions on the platform follow the principles of voluntary purchase, independent transaction and transparent service. Users independently select products, confirm order information and complete payment transactions, and recognize that all transaction behaviors are voluntary and autonomous. All order processing, shipping arrangement, delivery standards and after-sales services are implemented in accordance with the platform’s official published purchase terms, shipping policy and refund policy.
The platform uniformly uses US Dollar as the only settlement currency for all transactions. All product pricing, order payment and refund settlement are subject to the unified currency standard published on the platform. We provide global free shipping services for all products, undertake all tariffs and additional fees incurred in cross-border transportation, and implement transparent pricing with no hidden charges.
All paid orders will be shipped within 1 to 3 working days after payment confirmation, and the standard delivery cycle of all conventional orders is 6 to 12 working days. We will ensure efficient order processing and stable logistics delivery, and provide users with reliable transaction service guarantee.

5. After-Sales Service Specifications

The platform provides standardized and user-friendly after-sales service for all purchased products. Users can apply for product return within a 60-day return cycle after receiving the goods. All returned products that meet the conditions of original, unused and intact packaging can be accepted for return processing. After the returned products are verified to be qualified, we will complete the refund within 5 to 10 working days, and the refund will be fully returned to the user’s original payment account without any deduction.
All after-sales services are implemented in accordance with the official refund policy and customer service policy. Users shall abide by the unified after-sales processing rules, and shall not maliciously apply for returns, refunds and after-sales compensation to disrupt the normal after-sales order of the platform. We will handle all compliant after-sales demands fairly and efficiently to protect the legitimate shopping rights and interests of users.

6. User Information and Privacy Protection

We always take user privacy and information security as the core service principle, and strictly abide by the platform’s privacy policy. We only collect and use user necessary information within the scope of service demand, and adopt professional encryption technology and standardized data management mechanism to protect user personal information and transaction information from leakage, tampering and loss.
We will not sell, rent or arbitrarily share users’ private information to irrelevant third parties. All user information is only used for order processing, service guarantee and platform optimization. Users can query, verify and apply for cleaning their personal information in accordance with the privacy policy rules. All privacy protection behaviors strictly follow the platform’s standardized service specifications.

7. Platform Permission and Service Limitation

We reserve the right to adjust platform service functions, update page content, optimize product categories and suspend partial service functions according to operation needs and service iteration. The platform does not need to notify users in advance for conventional function optimization and content update, and only needs to display the latest service content on the official page.
We have the right to restrict or terminate platform access permissions for users who violate usage specifications, conduct abnormal transactions, maliciously abuse after-sales services and damage platform interests, so as to maintain the overall service environment of the platform. All permission restrictions will be based on objective platform rule standards to ensure fair and standardized management.

8. Communication and Feedback Channel

For any questions, opinions, suggestions and service disputes about platform usage, transaction services, resource content and after-sales experience, users can submit feedback and consultation through the Contact Us page on the official website. Our professional service team will respond to user demands in a timely manner, solve user puzzles, and continuously optimize platform functions and service experience based on user feedback.

9. Terms Update and Effective Rules

We reserve the right to update and revise these Terms of Use according to platform operation upgrade, service standard optimization and industry norm adjustment. All updated terms will be released on the official platform page and take effect automatically after publication. Users’ continued browsing, access and purchase of platform services after the update of the terms will be deemed as recognition and acceptance of the latest usage terms.
If any single clause in these Terms of Use is adjusted or invalidated due to objective factors, the validity of other remaining clauses will not be affected. All platform services will continue to be implemented in accordance with the effective standardized terms to ensure the stability and continuity of user services.